The $10T that nobody bills for
Engagement fell for a second straight year and not one region of the world improved. What that number is actually measuring — and why no employer can fix it alone.
Read →Workforce infrastructure · London
GOE is building the infrastructure for what comes next — a work system that embeds ownership and compliance into the architecture of the labour market itself.
Building in London. Opening to first venues and professionals ahead of launch.
Entrepreneurship with infinite possibilities to unfold
The moment
Flexible work is becoming the norm, outsourcing keeps expanding, and engagement is collapsing — all at once. The old labour system cannot absorb the next workforce transition, and no single player inside it can fix it alone. The system itself has to be redesigned.
Global employee engagement, % engaged, over the last seven years. Two straight years of decline — the first time Gallup has ever recorded it — back to the lowest level since 2020.
For companies
Flexible labour today means a revolving door: new faces every week, quality that resets to zero each time, and a fill rate that depends on who happens to be free. GOE is built so that the people who work your floor have a reason to come back to it.
That matters more than it used to. Among organisations that outsource, 42% now do it to reach better talent, against 34% who do it to cut costs — the reason has inverted. And the infrastructure to act on that barely exists: 57% of HR leaders have no internal talent marketplace, 32% have no system for tracking skills at all, and only two in ten say their skills mapping is accurate.UKG Megatrends 2026, citing Deloitte and Mercer
Identity, right to work, and role competence are checked inside the system — not re-checked by your manager at the door.
Professionals build standing by returning to venues they know. Familiarity is rewarded by the system, so your floor stops starting from scratch.
Hours, pay, and status are recorded as a matter of architecture, not paperwork — auditable by default rather than assembled after the fact.
A single transparent hourly rate covering the professional's pay and the system that stands behind it. No placement fees for hiring someone you like.
Currently opening to first venues in London hospitality.
For professionals
Flexible work traded security for freedom and gave back neither: no progression, no recognition that follows you, nothing that accumulates. And the people doing it are already voting with their feet — faster in the UK than almost anywhere.
Nearly 70% of employees worldwide had no pay rise in the previous six months, and 56% say their employer is not investing enough in their development. The response is not resignation — it is preparation: 85% say they would start applying if they sensed their role was at risk, and 64% would go and learn something new. People are not waiting to be looked after.
of frontline workers believe their organisation runs two different cultures — one for them, and one for everyone else.
UKG Megatrends 2026 · frontline workforce studyThat is not a morale problem. It is an accurate reading of how the work is structured. Nearly half the people holding up an industry can see that the rules bend differently depending on which side of the floor you stand on — and no amount of engagement programming argues with something you can observe every shift.
The expectation has moved a long way past a rate per hour — and it has moved faster than the systems that organise work.
A salary, some job security and a few benefits used to be enough. Today people look for fulfilment, opportunity, autonomy, growth and learning — and they expect to see it from the very first interaction. Joey Coleman, Never Lose an Employee Again, 2023
Read that list against flexible work as it exists today and the mismatch is total. Autonomy is the one thing it does deliver. Fulfilment, opportunity, growth and learning are all things that require something to build on — and in a market where every shift starts from zero, there is nothing to build on. Which is why the leading reason people give for leaving is not pay. It is career: no visible growth, no future they can see from where they are standing.
Which venues, which shifts, which weeks. Autonomy is the starting condition, not a perk you earn.
Your hours, your reliability, your skills — verified and yours, across every venue you work, instead of resetting with each new agency.
70% of workers name skills as their top priority and most say nobody is investing in it. Here, learning is tied to real work and real outcomes, so what you learn changes what you can earn.
The people doing the work hold a share of the system they build. That is the whole premise of GOE, not a bonus scheme bolted on top.
Growth in the GOE network is funded by billed hours — never by recruitment. No one pays to join, and no one earns from signing anyone up.
First professionals are being invited ahead of launch.
The concept
GOE is not trying to fix the broken system. It is building the alternative workers have always wanted and never had — and that clients have always needed.
This is no longer a fringe position. The workforce software industry itself now describes the traditional employer–employee model as a poor fit for how work actually happens, and talent as an ecosystem rather than a pipeline. The diagnosis is broadly agreed. What is missing is infrastructure built on it. UKG Megatrends 2026
Work moves through trusted networks instead of job boards, with verification and vetting built into the flow of work itself.
Staying is rewarded structurally, not with perks. The longer someone builds inside the system, the more of the system belongs to them. It matters because most leaving is a system failure: 76% of departures are preventable, 40% of all turnover happens inside the first year — and among hourly workers, half are gone from a new job within 120 days.
Work Institute, 2025 · Krauss/SIOP, cited in Coleman, 2023Learning is tied to real work and real outcomes, so capability grows with the market instead of behind it.
The UK's third-largest employment sector runs on flexible labour — and it is where the old system's failures are sharpest. The backdrop is a labour market under strain: payrolled employment has fallen in 8 of the last 12 months, unemployment is at its highest since early 2021, and real pay is growing at just 0.6% a year. It is where GOE begins.
Built in London by Róberson Franzé — after five years working inside the market it is designed for.
Insights
Notes on the labour market, the economics of flexible work, and what the evidence actually says — written from five years on the floor of it, not from a distance.
Engagement fell for a second straight year and not one region of the world improved. What that number is actually measuring — and why no employer can fix it alone.
Read →Individuals are faster; organisations report no measurable gain. The strongest predictor of AI producing real value turns out to be a human one.
Read →The sector with the highest churn in the UK doesn't have a recruitment problem. It has a structural one — and it shows up in the same place every time.
Read →Longer pieces are published here as they're written.
For decades, value was created by workers and captured by platforms. GOE reverses that.
The work system
GOE is being built now, in London, with its first venues and its first professionals. There is no account to sign into yet — when the work system opens, the people who helped shape it go in first.
Be among the first invited when work starts moving through the system.
Register your interest →Contact
Whether you work the hours, buy them, or want to help build the system behind them — the door is open.
We'll be in touch.